Orders, Shipping & Delivery
Payments are accepted via Visa, Mastercard, American Express, debit & credit cards, as well as through PayPal. All payment methods are safe and easy to use.
Orders will normally be dispatched within 5 working days, unless items state made to order or specific pre-order details & timings are given. I will always try to get things sent as soon as possible, as I know you will want your newly ordered goodies to arrive quickly. Please allow extra time during busy periods such as Sale & Christmas.
All made to order items (such as textile artwork) will be dispatched within 10 working days, to give time to lovingly hand make each item.
Keep an eye on the home page for any specific delivery updates.
Of course, if you need something sent more urgently then let me know & I will always see what can be done!
DELIVERY COSTS & TIMING
UK orders are shipped via Royal Mail 48hr service.
European and worldwide orders are usually sent via Royal Mail Tracked & Signed service.
Costs are detailed below and will be added to your order at the time of purchase.
£1.50 Standard Shipping (Royal Mail) for scrunchies only
£3.00 Standard Shipping (Royal Mail Signed) for all smaller items such as pouches, A4 textile artwork & individual calendar tiles
£4.50 Standard Shipping (Royal Mail Tracked Signed) for all larger items such as cushions, blankets, artwork larger than A4 size & calendars
Or FREE for orders £60 & over
Delivery usually within 2-3 days from the day of dispatch
£14.00 for all European orders. FREE for orders £140 & over
Delivery usually within 3 to 5 days from the day of dispatch
Rest of World
£18.00 for all non-European, international orders. FREE for orders £160 & over
The length of this service varies dependent upon your location, but it will typically take 5-7 days from the day of dispatch
You will be required to sign for your package, so please make sure someone will be in to receive it.
PLEASE NOTE: Cushion pads are bulky & expensive to ship outside the UK, so all international cushion orders are sent without pads. The cost saving has been taken into account within the shipping costs.
DUTIES & TAXES
Please remember that if your order is being shipped outside of the EU, it may be subject to duties and import taxes which are the responsibility of the customer to pay.
You will be billed directly by the customs office of the destination country, so it might be best to check these out before you order.
Thanks soooo much for dropping by & shopping with us